Honestly CustomerSure is one of my favourite suppliers to work with (and we have so many suppliers and agencies!) as they make it so enjoyable and easy – a very humble team doing great things.Success storyView success story
Sarah Lander-Scott
Barchester Healthcare - Success Story »
Using the CustomerSure platform and working with their great team, we have been able to substantially enhance our Voice of Customer programme.Success storyView success story
Andy Haslam
Covéa Insurance
Great service from the team and great to speak to a person on a regular basis and feed into development plans.
Hannah Claytor-Scott
Parkdean Resorts
The CustomerSure systems are proven and tested, but as a company they are, in my experience, unrivalled in their ability and willingness to develop their product based on input from their customersSuccess storyView success story
Jenny Lakin
Marmalade Insurance
CustomerSure software is transforming our organisation. Easy to use, a great customer experience and real time results, presented beautifully that we can action immediately.Success storyView success story
Richard Baggott
Connect Housing
The impact of using CustomerSure has been immensely positive.
The support provided by CustomerSure’s team has been nothing short of amazing.Success storyView success story
Caiden Tuller
Death Wish Coffee
Super speedy and super helpful with every aspect of the software and integration. Good new features added. Great experience as a customer.Success storyView success story
Sarah Roberts
GBG
CustomerSure provides an easy to use tool to gather feedback. This is invaluable to Transcendit as a means to ensure the quality of our work as well as demonstrating to others the worth of our service. Great product with a great team behind it. Thanks CustomerSure!
Adam Kuznesof
Transcendit
I like the ease of use and adaptability of the software but what I really love is the super-fast service we get.Success storyView success story
Dean Asher
Polypipe
The team are incredibly adaptable, supportive, quick to respond and offer a really personal approach to Customer care. Whenever we have a question, we email support and they come back to us within a couple of hours (at the most) with either an answer or a suggestion of a way forward. The system works very well for us as a business and we are really growing because of the results. Thank you.
Lucy Booth
Horiba-Mira
We were very impressed with the functionality and power of CustomerSure from the beginningSuccess storyView success story
Claudia de Graaff
Philips
Excellent service and easy to use
Victoria Tisdall
Covent Garden Physio
Fantastic product that perfectly meets our requirements to be agile and self-sufficient.Success storyView success story
Tom Hepworth
Covéa Insurance
Pricing was fair and implementation was rather fast and a very personalised experience. It’s easy to use, especially for people who do not work in the platform on a daily basis.Success storyView success story
Kenneth Damm Hansen
KK Wind Solutions
The platform is easy to use and has a good range of reporting functions, we use it on a regular basis and it's use is being extended throughout the business. The support from the CustomerSure Team, Darren Wake (our Account Manager) in particular, has been outstanding.
Julia Bryant
MTC
CustomerSure had an understanding of our needs and were prepared to discuss our proposition even though we are a very unique corporation.Success storyView success story
Bob Calder
UBT
Delighted to say due to CustomerSure’s partnership approach and sharing best practice, response rates and feedback quality have both increased as time has gone on.Success storyView success story
Tilly Tilbrook
Optimus
CustomerSure is a pleasure to work with! CustomerSure is a Customer Centric organisation which provides a great tool to manage customer feedback, and they lead by example. The reports are easy to view and understand. Data can be easily exported. The team are very knowledgeable, they always give good CX advice.
Kristine Young
Loqate | GBG
Flexible software and great service at a good price. The software is easy to use and the CustomerSure team are responsive to our needs, both functionality related and supporting how we make the most from our feedback programme.
Paul Morris
NVS
Simple intuitive system
Peter Ford
Decorquip
Connect with a CX expert who’ll help determine your current VoC programme maturity level and provide a 3-step action plan to improve.
