We would not have been able to run our extensive global Voice of the Customer programme without CustomerSure. — VoC Manager, GBG
CustomerSure have enabled us to give our residents and patients a voice, and their feedback drives us to make necessary changes to improve the customer experience. We’re now at our highest ever quality ratings across the board.View case study
It’s great to have a software partner that can help us scale our customer experience efforts to such a level, whilst maintaining that personable level of service.View case study
I like the ease of use and adaptability of the software but what I really love is the super-fast service we get.View case study
Connect with a CX expert who’ll help determine your current VoC programme maturity level and provide a 3-step action plan to improve.
Your software partner should do more than support you, they should guide and challenge you to become best-in-class. They should put your goals first, and be transparent, pragmatic and proactive in helping you hit them.
How we help you succeedSimple, zero bloat software, crafted specifically to provide the features needed by mid-sized companies. Our fast and easy to use platform enables CX teams to spend more time acting on key insights, and less time configuring systems.
Explore the platformThis guide introduces you to the 3 foundational principles that are crucial for a successful VoC programme.
What’s Net Promoter? It’s not a question, and it’s not just a score. But get it right and it can transform how your team relate to your customers.
Uncover the top 10 reasons why customer feedback is important for skyrocketing your business success. Learn how to turn feedback into your secret weapon!
Expert advice on asking the right Voice of Customer survey questions. How to choose them, how to use them, and ready-made templates to use in any industry.